my technician Codey was excellent. He answered all questions and put me at ease . I haven't been in my attic for 16 years and counted on Codey to inspect and report back to me any safety concerns . if you discover mice as i did , first time in years , call Codey and Jasper Forget wasting your time with all google remedies and call D-bug. My initial inspector Jasper was great he took me room by room and inspected . no high pressure . I cancelled my contract with a national company that did not take the time and choose D-bug instead . hope this great service continues