We are completely satisfied with the service that D-Bug has provided since we signed on with them. This is due entirely to our service technician Noah Penrose. He is professional, polite, and knowledgeable. Most importantly, he is very patient with us. My mother is extremely bugphobic. Noah listens to her, is responsive, and is sensitive. He is very good at his job and goes above and beyond so we can relax. Thank you, Noah!